--- title: Streamlining Operations and Enhancing Efficiency with Microsoft's Intune and Security at WASH description: Discover how Ravanty helped WASH streamline device management and maximize Microsoft 365 ROI with a tailored solution. Learn about their journey to improved efficiency, enhanced security, and scalable IT infrastructure. image: https://www.ravanty.com/hubfs/Streamlining%20Operations%20and%20Enhancing%20Efficiency%20with%20Microsofts%20Intune%20and%20Security%20-%20WASH%20-%20Featured%20Image.png --- [![Ravanty Logo](https://www.ravanty.com/hubfs/1.png)](https://www.ravanty.com) - [SOLUTIONS](https://www.ravanty.com/our-solutions) ## [![Our Solutions](https://www.ravanty.com/hs-fs/hubfs/Our%20Solutions.png?width=150&height=183&name=Our%20Solutions.png)](https://www.ravanty.com/our-solutions) ## [Microsoft Solutions](https://www.ravanty.com/our-solutions) [That Deliver](https://www.ravanty.com/our-solutions) Secure AI-driven Microsoft solutions for enhanced productivity, cybersecurity, and innovation. ### [Frontier AI Experience Transform Your Business](https://www.ravanty.com/our-solutions#copilot) ### [Threat Protection Protect Your Environment with Microsoft Defender](https://www.ravanty.com/our-solutions#defender) ### [Data Security Protect Your Data with Microsoft Purview](https://www.ravanty.com/our-solutions#defender) ### [Secure AI Productivity Modernize Your Workplace with Microsoft 365](https://www.ravanty.com/our-solutions#secure) ### [Layered Security Achieve Zero Trust](https://www.ravanty.com/our-solutions#security) ### [Identity & Access Protect Users with Microsoft Entra](https://www.ravanty.com/our-solutions#identity) ### [Cloud and AI Endpoints Modernize Endpoint Management with Microsoft Intune](https://www.ravanty.com/our-solutions#endpoints) ### [M&As and Divestitures Transition Confidently and Securely](https://www.ravanty.com/our-solutions#mergers) - [SERVICES](https://www.ravanty.com/our-services) ## [![RAVANTY Icons-09](https://www.ravanty.com/hs-fs/hubfs/RAVANTY%20Icons-09.png?width=150&height=150&name=RAVANTY%20Icons-09.png) Services That Drive Success We developed efficient delivery strategies and solutions to address the most pressing business technology challenges.](https://www.ravanty.com/our-services) ### [Overview](https://www.ravanty.com/our-services#services-overview) ### [Zero Trust Implementation](https://www.ravanty.com/our-services#microsoft-security) ### [Copilot Implementation](https://www.ravanty.com/microsoft-copilot-readiness) ### [Purview Implementation](https://www.ravanty.com/microsoft-purview-implementation) ### [Modern Work](https://www.ravanty.com/our-services#modern-work) ### [Intune Implementation](https://www.ravanty.com/device-management) ### [Security Assessment](https://www.ravanty.com/security-assessment-license-rationalization) ### [Defender Implementation](https://www.ravanty.com/microsoft-defender-implementation) ### [Microsoft 365 Deployment](https://www.ravanty.com/deploy-microsoft-office-365) ### [Collaboration Migration](https://www.ravanty.com/our-services#collaboration-migration) ### [Microsoft Cloud Consulting](https://www.ravanty.com/microsoft-cloud-consulting) ### [View All Services](https://www.ravanty.com/our-services) - [ABOUT](https://www.ravanty.com/about) - [FRAMEWORK](https://www.ravanty.com/our-framework) - [RESOURCES](https://www.ravanty.com/resources) ## [![Achieving Excellence with Microsoft 365 - booklet-1](https://www.ravanty.com/hs-fs/hubfs/Achieving%20Excellence%20with%20Microsoft%20365%20-%20booklet-1.png?width=300&height=173&name=Achieving%20Excellence%20with%20Microsoft%20365%20-%20booklet-1.png)](https://www.ravanty.com/m365-excellence) ## [Achieving Excellence with Microsoft 365](https://www.ravanty.com/m365-excellence) [Download the guide](https://www.ravanty.com/m365-excellence) ### [Cybersecurity](https://www.ravanty.com/resources/tag/cybersecurity) ### [Collaboration](https://www.ravanty.com/resources/tag/collaboration) ### [Technical Guidance](https://www.ravanty.com/resources/tag/technical-guidance) ### [Microsoft Resources](https://www.ravanty.com/resources/tag/microsoft) ### [Case Studies](https://www.ravanty.com/resources/tag/customer-story) ### [Careers](https://www.ravanty.com/careers) ### [Events](https://www.ravanty.com/events) [Meet Us](https://info.ravanty.com/meetings/david-brown30) [CONTACT US](https://www.ravanty.com/contact-us) Cybersecurity # Streamlining Operations and Enhancing Efficiency with Microsoft's Intune and Security at WASH Discover how Ravanty helped WASH streamline device management and maximize Microsoft 365 ROI with a tailored solution. Learn about their journey to improved efficiency, enhanced security, and scalable IT infrastructure. [Ravanty](https://www.ravanty.com/resources/author/ravanty) Jan 23, 2025 --- [![PDF Download](https://no-cache.hubspot.com/cta/default/23771965/interactive-185299428976.png)](https://www.ravanty.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKhu8%2BSKUVgsJjzvRO2dr82YO0OQ8kQskpTE1qnwzYMWAurtAaG6j3ou9h6rlLpCsAB1zWzQWOxvOKkNq%2BeYboEejiArh4zw8W3n1l2USQSpwPfzfCfnmgGtE8YZRpaKLtteFm%2BAr0lqzave0uhzc%2FN1kqfbj%2FrMjuudA5rYHGHem4Bo0qr%2BACHg2wgI2ZZB8eVo9X81o6lOC3svZ%2BE4RtsY2Cwq7G2hJ7yAqViRe84TejNna9jOQwcWU89qlwA7z2CK%2BWsZIb19%2FPe5%2F2TCKDxHHbTkzOfjFr0jC5h6ZU8NAdG0lrsP7MQ%2F6LwxkVEkrb1RY%2FwyAB9Fgxqwuaoo1bHznlzyVZ0b4d5RVVUQig%2FANpjtilbHkW58w%3D%3D&webInteractiveContentId=185299428976&portalId=23771965) ## Industry | Consumer Services ## Overview WASH, a leader in its industry, faced challenges with managing their Windows and mobile devices across their enterprise. Additionally, WASH wanted to assess & maximize the value of their existing Microsoft investments by implementing additional controls that are available to them as part of their Microsoft 365 licenses. With that goal in mind, WASH undertook a comprehensive evaluation of their current cloud environment and based upon those results, proceeded with a layered and prioritized approach to improve their overall posture using the Microsoft 365 controls available to them under their current licensing agreement. With a mission to optimize their IT infrastructure, WASH partnered with Ravanty to design and implement a tailored solution that addressed their unique needs.  ## Key Considerations WASH encountered significant hurdles that necessitated seeking Ravanty’s expertise. Managing Windows devices in tandem with a rapidly growing fleet of mobile devices proved increasingly complex. The company had previously collaborated with a vendor recommended by Microsoft to migrate their mobile devices to Intune, a project that was successful but left lingering skepticism due to historical issues with Intune’s earlier versions. Transitioning to a new device management platform also required meticulous planning to avoid operational disruptions and ensure smooth adoption across the organization.  ## Goals To assist with this effort, Ravanty partnered with WASH in 3 areas of activity: (1) Discover & Assess, (2) Understand & Prioritize and, (3) Pilot.  **Discover & Assess** Ravanty conducted a holistic Microsoft 365 Assessment to uncover areas where WASH can improve their overall posture and be better positioned in today’s modern cybersecurity landscape. Ravanty carried out a comprehensive discovery and assessment workload by workload - including areas such as Identity and Access Management, Device Management, Collaboration and Communication strategies and more.   **Understand & Prioritize** Following this discovery and assessment phase, Ravanty uncovered and itemized areas that could be improved and provided in-depth review sessions with WASH to discuss the priority, complexity and end-user impact that implementing the recommendations might have.  Working collaboratively, Ravanty, helped WASH navigate the decision-making process and developed a technical implementation a thorough implementation and end-user communication plan.   **Pilot** Once the discovery and planning work was complete, Ravanty helped WASH carry out a guided evaluation of all recommended configurations in a production environment by providing a Pilot for Intune and Defender for Endpoint.  Working together, Ravanty and WASH were able to assess, test and adjust these powerful new features before communicating to end-users and deploying to the rest of the organization.   > *“*After working in help desk for over 25 years, the most impressive thing to me was it was one-on-one from start to finish, Yesai was involved right from the very first meeting.*”*   > > *Damon Cartee, Service Desk Manager, WASH* ## Solutions Ravanty devised a comprehensive implementation plan to address WASH’s challenges. Despite some initial skepticism about Intune’s ability to manage devices with WASH’s unique requirements, the project demonstrated how much Microsoft Intune had evolved and restored confidence in capabilities. Based upon this positive feedback, Ravanty then further extended the solution to include Windows devices, creating a unified and streamlined management ecosystem that supported all endpoints seamlessly. In addition to Endpoint Management, WASH was able to take additional advantage of Intune’s Compliance policies, Application Deployment capabilities, and Endpoint Security configurations.  ## Results The overall goal of this engagement was to help WASH maximize ROI from their Microsoft investments.  The collaboration between WASH and Ravanty resulted in transformative outcomes. With the introduction of Intune, device management processes became significantly more efficient, reducing the strain on IT teams and enhancing overall operational productivity. The migration and implementation were executed with minimal disruptions, ensuring a smooth experience for end users. With Ravanty’s help, WASH now benefits from a scalable and future-ready IT infrastructure, capable of supporting its growth and evolving needs.    [Cybersecurity](https://www.ravanty.com/resources/tag/cybersecurity) [Microsoft](https://www.ravanty.com/resources/tag/microsoft) [Case Studies](https://www.ravanty.com/resources/tag/case-studies) [Secure Productivity](https://www.ravanty.com/resources/tag/secure-productivity) ## Similar posts Cybersecurity ### [How Ravanty Deployed Microsoft Intune and Entra ID for 3000 users](https://www.ravanty.com/resources/how-we-deployed-microsoft-intune-and-entra-id-for-3000-users) Discover how Ravanty streamlined legacy processes with Intune & Azure AD integration, ensuring seamless transitions and enhanced efficiency. Ravanty Jan 10, 2024 Cybersecurity ### [Microsoft Teams and Remote Work Model](https://www.ravanty.com/resources/microsoft-teams-and-remote-work-model) Discover how Microsoft Teams is revolutionizing remote work models with its intuitive user interface, efficient collaboration features, and enhanced... Roman Avanesyan Mar 31, 2023 Microsoft ### [Microsoft 365 And Modern Distributed Workforce](https://www.ravanty.com/resources/microsoft-365-and-modern-distributed-workforce) Discover how Microsoft 365 can empower your distributed workforce with secure and efficient productivity tools. Learn how to leverage SharePoint,... Roman Avanesyan Sep 14, 2023 ## Get notified on news from Microsoft and the IT Industry ![3](https://www.ravanty.com/hs-fs/hubfs/3.png?width=180&height=41&name=3.png) 4100 W. 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