Last Updated: October 18th, 2022
Why do we collect your personal information?
· What information we collect from you
· What we do with the information we collect
· How we protect and store your information
· What we share and who we share it with
· How you can access, update, or delete your information
· How you can contact us with questions, concerns, or requests
What Information We Collect from You.
Much of what we collect from you will be provided by you when you interact with our Website at www.ravanty.com . This information includes:
Personal Information (Mandatory)
- Your full name, email address, phone number and your company information, if and when you contact us through our website;
- Other identifiable information provided by you, if and when you participate in contests, surveys, or apply for employment with us.
This information is mandatory if you want to learn more about our services through our Website, have us fulfill your orders, or need us to communicate with you about any questions or concerns you may have.
Non-Personal Information (Not Mandatory)
In addition to the personal information you provide us through one of the voluntary methods above (i.e. contact forms, surveys, marketing communication), we may also collect certain information from you through the use of technology, which helps us improve our Website, our services, customer service, or overall interaction with you and other customers. The following is an explanation of what technology we use and what type of information we collect using that technology:
A cookie is a small string of information that our Website transfers to your computer for identification purposes. Cookies can be used to follow your activity on our Website and that information helps us to understand your preferences and improve your overall experience.
We do our best to ensure that our Cookies are mostly limited to Essential ones, however, some third party plugins implemented on our website may use additional cookies as well for the performance of those plugins. You can reject all cookies in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (such as Chrome, Safari, Firefox, Internet Explorer, or other browser). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of our Website on your Computer Browser and/or on your Mobile Device and you may lose access to some features.
Our Response to “Do Not Track” Signals
We do not alter our practices or take action to respond to “Do Not Track” signals from a visitor’s browser because a uniform standard for such a response has not yet been established. “Do Not Track” is a website browser setting that allows you to tell websites you visit not to track your activity. When you turn “Do Not Track” on in your browser, your computer sends a signal to that website to stop tracking your activity.
What We Do With The Information We Collect.
We use the information we collect from you for the following purposes:
- To communicate with you regarding your interests in our services via our Website;
- To communicate with you about special offers or promotions, and other advertising about our services;
- To get a general idea of how consumers are using our Website and determine what changes, additions, or improvements we need to make;
- To improve your experience each time you visit our Website.
Automated Decision Making or Profiling
We don’t use any of the information we collect from you for Automated Decision Making or Profiling.
Unsubscribe / Opt-Out**
You may unsubscribe or opt-out of receiving any or all communications from us by contacting us using the contact information on our website or by sending an email to firstname.lastname@example.org.
How We Protect and Store Your Personal Information.
Protecting Your Information
We secure your personal information from unauthorized access, use, or disclosure by using encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed.
Storing Your Information
Our website is hosted in the United States of America. If you’re visiting our Website on your computer’s Web Browser or using your Mobile Device from outside of the United States of America, please be aware that any personal information you provide to us in connection with our services, will be stored in the United States of America, on web servers provided by the web hosting company or of our affiliates and/or authorized vendors, and will be accessible by our authorized employees, agents, affiliates, vendors, and contractors – depending on in which capacity the services are provided to you. If you are a citizen of the European Union, please be advised that your information will be stored outside of European Union.
What We Share and Who We Share It With.
We never sell, rent, or lease your personal information or email address. We only share your personal information with select partners and sister companies for the following reasons:
- To process your credit card payments for the services or products delivered to you (i.e. our Credit Card Processor)
- To send you promotions and special offers (i.e. our Marketing Agency)
- To comply with legal authorities (i.e. in response to a Court Order or request by Authorities)
- To protect ourselves (i.e. in a Lawsuit or Liability arising from your actions)
- To provide services to you (i.e. our Sister companies, contractors, and sub-contractors)
Your Rights: Access, Update, or Delete Your Information.
You have the right to:
- You have the right to be informed – we will always be transparent about how we use the personal information we collect from you;
- You have the right to access – you can always ask us to tell you what information we have about you and how we process that information;
- You have the right of rectification – you can ask us to rectify any information we have about you that is incomplete or inaccurate;
- You have the right to erasure – you can request that we delete your personal information from our databases at anytime. However, doing so means that we can no longer provide you our services as the “mandatory” information listed above is required to charge for, process, and deliver the services that you order. WE DO NOT CHARGE ADDITIONAL FEES TO PROVIDE OUR services TO YOU BASED ON YOUR DECISION TO OPT IN OR OUT OF DATA PROTECTION.
- You have the right to restrict processing – you can ask us to stop processing your personal information at anytime;
- You have the right to data portability – you can retain and reuse your personal information for your own purposes;
- You have the right to object – you can object to our use of your personal information for certain purposes (i.e. for research, marketing);
- You have the right not to be subject to automated decision making or profiling – you can prevent us from using the personal information we collect from you to make decisions about your creditworthiness, job qualification, etc. Our company policy is that we don’t use automated decisions for anything.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits you, if you are a California residents, to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
The California Code of Regulations defines a “resident” as:
- every individual who is in the State of California for other than a temporary or transitory purpose; and
- every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
Age Restrictions – 18 Years or Older.
- you would like to know what information we have about you,
- correct any information we have about you
- or ask us to delete any information we have about you
You can contact our legal department in writing – via the following channels:
Attn: Legal Department
Ravanty Tech Consulting
4100 W. Alameda Av, Ste 300, Burbank, CA 91505